Objective The aim of this study was to measure the satisfaction of patients with porcelain-fused-tometal（ PFM） restorations and to identify potential factors influencing their satisfaction. Methods 188 patients were selected and asked to fill in questionnaires at baseline. Candidates’age, gender and educational background were classifed. Four factors—the shade, contour, state of gingival and degree of comfort of PFM restorations were recorded independently. The reason, quantity, type and time of therapy of PFM restorations were recorded. Fuzzy synthetic appraisal was used to evaluate the patients’satisfaction of the restorations. Results 1）Patients were mostly satisfied with the degree of comfort of PFM restorations, and priority improving should be given to the shade of PFM. 2）The state of patients and the quantity, type and time of therapy of PFM restorations were related to patients’satisfaction. Conclusion Patients’satisfaction was related to not only the PFM restorations but also the patients’conditions.
