不同依赖类型对零售商行为影响的实证分析——以家电行业为例
An Empirical Test of the Different Impact of Two Categories of Dependence on Retailer Behaviors
作者:唐鸿;
Author:
收稿日期: 年卷(期)页码:2010,(01):-119-122+144
期刊名称:四川大学学报(哲学社会科学版)
Journal Name:Journal of Sichuan University (Social Science Edition)
关键字:供零关系;渠道依赖;渠道权力;渠道信任;关系承诺
Key words:
基金项目:
中文摘要
提出不同依赖类型对零售商行为影响的概念模型,通过在家电行业的抽样调查,证明零售商对主要供应商的两种依赖类型,即核心类依赖与对承诺的依赖,对供应商权力、零售商信任与关系承诺的影响是不同的。这一结论对供应商在供零关系管理,构建零售终端竞争优势中的启示在于,随着零售商规模化发展,供应商应放弃运用渠道权力的传统做法,只有采取沟通与关系承诺去赢得零售商的信任与关系承诺,才能获取长期的优势合作关系。
参考文献
[1]何佳讯,卢泰宏.中国营销25年[M].北京:华夏出版社,2004:232-276.
[2]Adel I.El-Ansary.Determinants of Power-Dependence in the Distribution Channel[J].Journal of Retailing,1975,51(2):59-94.
[3]MORGAN R M,HUNT S D.The commitment-trust theory of relationship marketing[J].Journal of Marketing,1994,58(7):20-38.
[4]Emerson,Richard M.Power-Dependence Relations[J].American Sociological Review.1962,27(2):31-41.
[5]Hunt Shelby and John R.Nevin.Power in a channel of distribution:Sources and consequences[J].Journal of Mar-keting Research 1974,10(3):186-193.
[6]Jakki Mohr and John R.Nevin.Communication Strategies in Marketing Channels:A Theoretical Perspective[J].Journal of Marketing 1990,54(10):36-51.
[7]GEYSKENS I,STEENKAMP J B,KUMAR N.Generalizations about trust in marketing channel relationships u-sing meta-analysis[J].International Journal of Research in Marketing,1998,15(3):223-248.
[8]庄贵军,等.营销渠道管理[M].北京:北京大学出版社,2004:11.
[9]BROWN J.R,JOHNSON J.L,KOENIG H.F.Measuring the sources of marketing channel power:A compari-son of alternative approaches[J].International Journal of Research in Marketing 1995,12(4):333-355.
[10]L.V.Coote et al.An investigation into commitment in non-Western industrial marketing relationships[J].In-dustrial Marketing Management 2003,32:595-604.
[11]庄贵军,周筱莲,周南.零售商与供应商之间依赖关系的实证研究[J].商业经济与管理,2006,(6):20-25.
【关闭】