货币激励为何失效?——金钱启动对酒店员工强制性组织公民行为的抑制效应
Why Monetary Incentives Fail?——The Inhibitory Effect of Money Priming on Compulsory OCBs of Hotel Employees
作者：李蔚;徐海军;胡家镜;
Author：
收稿日期： 年卷（期）页码：2018,219(06):-151-158
期刊名称：四川大学学报(哲学社会科学版)
Journal Name：Journal of Sichuan University (Social Science Edition）
关键字：金钱启动;主动性人格;强制性组织公民行为
Key words：
基金项目：四川省教育厅“乡村旅游地能源消费模式转型与驱动机制研究”(SKB16-08)
中文摘要
员工情非得已的利他行为被称为强制性组织公民行为。酒店组织普遍存在迫使员工加班、节能降耗等强制性组织公民行为,由此引发工作倦怠、职场排斥等劳资问题。为缓和强制性组织公民行为导致的劳资紧张,酒店组织普遍采用小额的货币激励进行情绪管理,但效果不尽人意。引入金钱心理理论,用一组2 (金钱启动VS无启动)×2 (时间利他VS资源利他)×2 (高主动性人格VS低主动性人格)情境实验验证货币激励对酒店员工强制性组织公民行为的实际作用后发现,小额货币激励会启动员工的金钱概念,强化员工对酒店时间利他型和资源利他型两类强制性组织公民行为的负面情绪体验,抑制行为实施意愿。并且,员工具备的主动性人格特质对金钱启动下的时间利他型强制性组织公民行为具有调节作用。研究结果为酒店人力资源管理提供实践指导,为消极组织行为理论拓展新的视角。
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